The lost & found solution for your airport or city

Cloud-based lost property management

Lost something at one of these locations?

To declare a lost item, please use the airport-specific portal where you lost it. This contact form on this page is not for loss reports.

More locations coming soon.

How it works?

found.center is an online platform for lost properties. Different enterprises and institutions can own an instance of found.center. Our platform is adaptable to the look and feel of your entity and highly configurable to fit your specific needs.

The process happens in three simple steps:

1

Report a loss

By clients

Travellers, citizens and passengers declare what they lost through a public self-service portal — branded for your institution.

2

Report a found item

By your staff

Lost & found staff at the institution (airport, transport company, municipality) register found items in the back office.

AI 3

Resolve

By found.center

AI-assisted matching pairs each loss with the right found item, notifies the rightful owner, handles payment and ships the item back.

Used by

Municipalities

Every city of a respective size has a lost & found office. The requirements are similar to other places like airports and public transport. Make your citizens and visitors happier with an extra quality of service while reducing overhead.

Airports

Airports are highly frequented places. People are in a hurry to catch their flights or meet relatives and friends. On places like this, property gets often lost. Ground services can be easily overloaded with a big amount of work. found.center is an absolute time saver.

Public Transport

Change from train to bus or tram and so fast it can happen — your smartphone is left alone. A public transportation company's reputation can be increased by the speed of handling lost property items. What is nicer than putting a smile on people's faces…

Trusted by

Airport Zurich

Station Zurich of Swissport relies on found.center to handle tens of thousands of found items every year because of:

  • self-service configurability
  • payment gateway to accept all major credit cards
  • support service
Loss report — ZRH

Airport Geneva

Station Geneva of Swissport uses found.center to handle lost property because of:

  • lean platform
  • multi-language support
  • customized workflows (confirmation emails and automatic reports and letters)
Loss report — GVA

Airport Basel

Station Basel of Swissport uses found.center to handle lost property because of:

  • lean platform
  • payment gateway to accept all major credit cards
  • customized workflows (confirmation emails and automatic reports and letters)
Loss report — BSL

Interested?

Is an online lost property solution what you are looking for? We’d love to present how easy it is to configure and use found.center. Let’s meet in person or via a video call.

Once clients decide to use found.center, it is just a matter of a few days to bring an instance up and running for you — with fair and transparent pricing.

Yes, I would like found.center for my entity →

B2B inquiry — bring found.center to your institution

Are you in charge of a lost & found office at an airport, public transport company or city institution? Get in touch and we would be happy to present how we can help you.

This form is for B2B inquiries from institutions. If you are a traveler trying to declare a lost item, please use the airport-specific portal listed at the top of this page. Loss reports submitted through this contact form are not monitored and will not be answered.